Terms and Conditions
Players should carefully read these Terms and Conditions before participating in any games on the platform. Using the site means you automatically accept and agree to follow all the rules outlined here. The guidelines apply to Vincispin Casino and took effect on September 3, 2024. They are governed by Curaçao law, with the English version serving as the official text.
General Provisions
Playing casino games carries the risk that you could lose the money deposited into your account. Online gambling is prohibited or restricted in certain areas, and the casino cannot provide legal advice regarding your specific situation. You decide to play entirely at your own risk and must ensure compliance with the laws of your jurisdiction. We may revise these Terms and Conditions whenever necessary and will notify users of important updates by email when possible, but we strongly recommend checking this page often. The document creates a legally binding agreement between you and the casino, so review it completely before signing up. If any section does not suit you, refrain from using the website. Promotional emails can be declined, although essential account-related messages will still be delivered.
The platform is managed by Terdersoft B.V., a company incorporated in Curaçao and licensed by the Curaçao Gaming Authority. Interdersoft Limited in Cyprus acts as the payment processor. Both entities are collectively known as the Company or Casino.
Game Availability
Certain games may be unavailable in specific countries because of rules set by game providers, which can change over time. Attempting to bypass blocks with a VPN is not permitted and may cause winnings to be seized. Individual titles carry extra restrictions. For example, Fashion TV Video Slot cannot be played in Cuba, Jordan, Turkey, or Saudi Arabia. Planet of the Apes Video Slot is blocked in territories such as Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Turkey, and Ukraine. Vikings and Narcos Video Slots face similar country-specific limits. The Universal Monsters lineup is accessible only in designated European and other approved regions. Players from nations including Australia, Azerbaijan, and China are ineligible for jackpots in selected NetEnt titles such as Mega Fortune. Further restrictions apply to games from Amatic, Microgaming, and NYX in places like Canada and the United States.
Accepted Currencies and Player Eligibility
The casino accepts EUR, TRY, CAD, NZD, CZK, ZAR, BGN, HRK, RON, AUD, BTC, and various other cryptocurrencies. Only adults who are at least 18 years old—or who meet the legal age requirement in their home jurisdiction—and who come from locations where online gambling is lawful may participate. You alone are responsible for confirming that your activity complies with local regulations. A comprehensive list of restricted countries bars residents of the USA, UK, Spain, France, Australia, and many others across Europe, Asia, and FATF blacklisted or greylisted nations from depositing or playing for real money. Transactions cannot be guaranteed if these restrictions are ignored.
Player Account Usage
Registration and creation of a single account are required before placing any wagers. Only one account is permitted per individual, household, IP address, or device. Opening duplicates can result in all accounts being closed and associated funds forfeited. During signup, supply truthful details and protect your username and password. The casino employs SSL encryption and keeps all customer information private. Withdrawals must be requested through the same payment method used for deposits. Transferring money or accounts to third parties is forbidden. The casino retains the right to fix errors in bets or transactions and to address any suspected manipulation or software problems.
Deposits and Withdrawals
Games can be played only when sufficient balance exists in your account. Minimum deposit amounts differ by country and payment option, and cryptocurrencies are supported within set limits. Bonuses follow their own rules, with real funds wagered first. Withdrawal minimums range from roughly 50 to 120 EUR depending on location. Every deposit requires verification before any payout is allowed. Complete KYC checks, including identity and address documents, are mandatory. In certain situations, deposits must be wagered a minimum number of times before withdrawal. Requests are normally processed within 72 hours, though daily, weekly, or monthly limits may apply according to loyalty status. Wins exceeding 10,000 EUR can be disbursed in monthly installments. The casino does not function as a bank, pays no interest, and performs no direct currency conversion.
Responsible Gaming and Account Management
Responsible gaming is encouraged, with options for self-exclusion and setting loss limits available. Accounts inactive for twelve consecutive months may be charged a monthly administrative fee of up to 10 EUR while a positive balance remains. You can close your account by reaching out to support, after which any remaining funds will be returned following verification. The casino may suspend or terminate accounts immediately if fraud or rule violations are suspected.
Liability, Anti-Fraud, and Other Policies
Winners are responsible for paying any applicable taxes on their prizes. The casino accepts no liability for technical faults, force majeure events, or breaches caused by players. Overall liability is capped at the value of the wager that led to the claim. Robust anti-fraud policies ban collusion, use of bots, bonus exploitation, and similar misconduct, potentially resulting in account closure and loss of funds. Customer support manages refunds and complaints, with escalation possible to gaming regulators. In any dispute, server records serve as the definitive source. All intellectual property on the website remains the property of the casino or its licensors and is for personal use only.
NetEnt Specific Terms
NetEnt games come with extra geographic limitations. They cannot be offered to operators based in countries such as Belgium, Denmark, France, Italy, Spain, the UK, or the USA. Numerous territories are entirely blacklisted for NetEnt content. Branded games including Planet of the Apes, Vikings, Narcos, Street Fighter, and Fashion TV face even stricter country bans. Universal Monsters titles are restricted to particular approved locations.
By accessing the services, you confirm that you understand the inherent risks and fully accept these Terms and Conditions. Keeping copies of all transaction records is advisable for your future reference.